Computer Solutions For The Home  


  We offer affordable In-Shop, In-Home or Pickup/Return computer repair.
Our motto is "We’ll Beat The Geeks!"
Because as you know, most computer repair shops and retail computer stores overcharge for computer repair.
When it comes to computer repair in the Siouxland area, we guarantee you won't find better, more reasonably priced services.


 
- Advanced Computer Diagnostics
-
Computer Performance Package
-
Virus Cleaning
-
Data Backup/Transfer
-
Basic Computer Setup/Install
-
Data Recovery
-
Software Installation / Removal
-
OS Installation/Repair/Upgrade
- Recycling
  - Hardware Installation
- Email Services
- Basic Security Packages
- Peripheral Setup/Installation
- Technology Consultation
- Home Network
- Customization
-
Gadget Fix-it
- Onsite & Pickup/Drop Services
 



 
 

Advanced Computer Diagnostics – FREE

-          Battery of system checks

o   Consultation regarding the best course of action

-          In-store Only

 

Computer Performance Package - (1/2 price if bundled with another service)

-          Hardware Diagnostics – In-store Only

o   Battery of system checks

§  Includes testing of all internal hardware

§  Consultation regarding the best course of action

-          Cleaning

o   Internal and external physical system cleaning

§  Improves cooling and performance. 

§  Increases hardware lifespan

-          Performance

o   Startup/Shutdown optimization

o   Microsoft Security Updates

-          Virus Detection

o   High-level scan to identify if your system is infected

-          Service Options

o   In-Store

o   Pickup**

 

Virus Cleaning

-          Troubleshoot 1 computer

-          Remove all viruses, spyware, malware and rootkits on the computer

-          Free – Minor OS repairs

-          Test operating system for proper functionality

-          Free consultation if there are major OS issues.

-          Service Options

o   In-Store

o   On-site*

o   Pickup**

 

Data Backup/Transfer

One Time Backup Sizes:

Under 100GB

100GB to 1TB

1TB +

Automatic backup configuration and training

-          Backup or Transfer your data to your new computer or other media (Media not included)

-          Service Options

o   In-Store

o   On-site* (Over 50gb, In-Store ONLY)

o   Pickup**

Fault Tolerance/RAID Packages

-          RAID (Provides disk drive redundancy and/or performance enhancement) (Price + Hardware Cost)

o   Software RAID Setup (depending on OS support)

o   Hardware RAID

-          Cloud based data backup – (Price + Subscription Fees)

-          Service Options

o   In-Store

o   Pickup**

Drive Cloning – Price + Hardware Cost (If Needed)

-          Service Options

o   In-Store

o   On-site*

o   Pickup**

 

Basic Computer Install / Setup

-          Physically set up one PC computer system, including the computer plus monitor, keyboard,

mouse and speakers

-          Organize wires and cables with cable ties (included)

-          Install one printer or other peripheral (device not included)

-          Haul off and recycle old hardware if applicable

-          Service Options

o   On-site*

 

Data Recovery

-          Deleted Files

-          Failing Media

-          Failed Media (May require 3rd party services to extract data.  A quote will be provided if applicable)

-          Service Options

o   In-Store

o   Pickup**

 

Application Software Installation or Removal

First Application - Pricing

Each additional application - Pricing

-          Determine computer compatibility prior to installation

-          Original Application installation disk and product/license key must be provided by customer

-          We can provide/purchase software if needed, but our cost is passed to customer

-          Any customizing of application(s) above standard installation will result in Customization Service fees

-          Service Options

o   In-Store

o   On-site*

o   Pickup**

 

Operating System Software Installation/Repair or Upgrade

-          Determine computer compatibility or issue prior to installation/repair 

-          Original recovery partition or OS installation disk(s) and product/license key must be provided by customer

-          We can provide/purchase software if needed, but cost is passed to customer

-          Service Options

o   In-Store

o   On-site*

o   Pickup**

 

Hardware Installation

-          Installation of standard hardware component (Price + Hardware and Supply Cost)

o   Desktop hard drive (Note: Price does not include installation of OS on hard drive), memory, video card, printer/peripheral, power supply

o   Laptop hard drive (Note: Price does not include installation of OS on hard drive), memory, keyboard, printer/peripheral

-          Installation of complex hardware component (Price + Hardware and Supply Cost)

o   Desktop motherboard, and/or processor and heatsink

o   Laptop motherboard, video card, LCD screen

o   Hardware RAID

-          Service Options

o   In-Store

o   On-site* (Standard Install Only)

o   Pickup**

 

Email Services

-          Configuration of common email applications

-          Upgrading from existing email application to another

-          Customer must provide ISP account information

-          Service Options

o   On-site*

 

Basic Security Packages – Installation and Training

-          Web Filtering Software – (Price – Includes 1 year subscription service)

o   Usage Limits

o   Parental Control

o   Customizable Restrictions for Each User

o   Filter and/or Block Websites

o   Internet Reporting Features

o   Half hour free training

-          Computer Theft Recovery – (Price – Includes 1 year subscription service)

o   Theft Recovery

o   Remotely Lock Data

o   Remotely Delete Data

o   GeoLocation – Helps Police track and locate your computer

o   Half hour free training

o   BP Computer Consultation & Repair assumes no responsibility in the case of stolen hardware’s non-recovery.

-          Secure Hard Drive Erase

o   Erases Hard Drive of ALL User Data - Meets DoD Standards

-          Service Options

o   In-Store

o   On-site*

o   Pickup**

 

Peripheral Setup/Installation

First Device - Pricing     

Each additional device - Pricing

-          Printers, scanners, camera, smartphone (model dependent), Bluetooth devices, keyboards/mice

-          Make sure peripherals are recognized by the PC and function as expected

-          Service Options

o   In-Store

o   On-site*

o   Pickup**

 

Technology Consultation - (First ½ Hour FREE)

-          Custom design technology solutions around YOUR needs

-          Review your current infrastructure, recommend integration options and/or upgrades

-          Service Options

o   In-Store

o   On-site* (Normal onsite fees will not be added to this service)

o   Phone

 

Home Network

-          Wired – Consultation required.          

-          Wireless –(Price + Hardware and Supply Cost – Onsite visit included in price)

o   Configure up to 3 network devices

o   Installation and configuration of router

o   Wireless security implementation

o   Excludes any hardware

-          File/Print Sharing - (Price + Hardware and Supply Cost)

-          Service Options

o   On-site*

 

Customization – Any service not mentioned may be subject to consulting fees

-          Service Options

o   In-Store

o   On-site*

 

Recycling – FREE ($10 charge for CRT disposal)

-          Service Options

o   In-Store (Drop it off…)

o   Pickup** (Or, we’ll pick it up)

 

Gadget Fix-it

-          We can fix many smartphones, tablets, mp3 players, and much more

o   Call for pricing and model specific service capabilities

§  We’re adding more types and models to our repertoire 

-          Service Options

o   In-Store

o   Pickup**

 


 

*Onsite Service - Price for the first hour, Price/hr. for each additional hour.

This is in addition to the cost of any service listed above.

-          Assess scope of repairs

o   If deemed necessary within the first hour, BP Computer Consultation & Repair may advise remaining troubleshooting/repair will be completed in the shop.  In this situation the customer will be charged for the first hour only.

-          Onsite Service available within a 10 mile radius of Sioux City proper.

o   A mileage rate is per mile will be charged outside of this radius.

 

**Pickup Service – Pricing for one way or for pickup and drop-off

-          BP Computer Consultation & Repair will pick up and/or drop off your item being serviced.   Service will be completed in shop.

o   Pickup/Drop off Service available within a 10 mile radius of Sioux City proper.

§  A mileage rate of $0.51 per mile will be charged outside of this radius.

o   BP Computer Consultation & Repair will communicate on status of repair.

§  Additional hardware/software charges may apply.